Our Services

Unlock your potential

Change management

We put people at the centre of change offering a people-centric approach as we appreciate involving the team improves outcomes. Our Change Management process addresses the challenges and seizes the opportunities presented within the organisation. We empower you to innovate by unlocking the potential within your team.

Culture: We aid change by understanding the current climate, including spoken and unspoken perceptions, and continuing to build against the organisation’s cultural drivers.
Organizational Change Management: Irrespective of the nature of your change initiative, we can help you inspire change, engage your people, and accelerate results.

Be Prepared

CQC inspection support

We can help you showcase your excellence and reduce the stress associated with an inspection.

CQC may arrange a visit to inspect registered providers at any time and the frequency of inspections will vary. Before the inspection you will be asked to provide information to the inspector, usually incorporating summaries of complaints and adverse events, evidence of how you monitor quality, including surveys and staff recruitment and training policies. The inspector will arrange a call to introduce themselves and explain the agenda for the day. Preparation is vital; the inspection is your opportunity to celebrate all the good work you do the inspectors will be keen to hear about it. Also be open and realistic about any challenges you have faced.

The inspectors will want to speak with your staff; we offer a training session where staff are put through mock interviews so that the real thing will not come as too much of a surprise.

We can assist you in providing the right information. We offer support getting CQC ready, the build up to an inspection or on the day support.